I don’t fully agree with that statement, but I do believe that survey research is the best option to get you started. It’s great for testing concepts and gaining broad insights on a specific question from a large group. Surveys are a better jumping off point and tend to be more cost effective than focus groups or interviews, which might be better methods to gain specific feedback later in your research when you are narrowing in on a very niche group. It all depends on where you’re at in your research and what you are trying to learn from it.
The thing was their seating was not suitable and as I tried to resolve this which all takes time, an announcement was made. “Would all ground personnel please disembark.” Then they shut the door almost simultaneously! I’ve seen this many times but usually I was at the door. Did I want to go to Miami that day, no I wanted to go home as I had my first born. I did have my passport and some personal items and toothbrush which my original mentor/friend taught me to always carry.